Updated client yesterday to build 217, now have problem viewing results. When [view scan] clicked once there is no problem, but when [view scan] button is clicked again to view the same result, the following message comes up: Conversion failed! Is ImageMagick installed correctly? Or, is the filename too long? Then the client will open View Fax or Scan window instead of the browser window for a PDF file. When viewing the Appointments, the background changes to black and selected patient is no longer activated under patient tab. Any paticular purpose of this change?
R218B1 9 June 2010 * Bugfix - could not convert PDFs/TIFs that had spaces in their names * New - drug search on RxNorm lookup
Normally which you selected a patient for the appt tab you only want to give them an appt and not load their whole chart. Same applies to filing faxes and results. So, the black background warns you that the whole chart is not loaded. You can load the chart by clicking on the patient name in the cache. This was to save time switching between patients when filing results and creating appts.
Got it, thanks. But why that message? Can it be fixed? Hmm, I didn't experience much delay before. I'm not sure if the extra click to activate the patient might cost more delay. Will let you know what the secretaries think.
It is fixed in 218 beta-1. Maybe you don't see the delay as your server is on LAN, but mine is on cloud
Try this. Try to view the file which causes the error. Then go to the www directory and show us the script.cmd file which is created. You can even run it on the command line to see what the error is ... it is probably a quoting error.
"gswin32c" -r300 -dEPSCrop -dTextAlphaBits=4 -sDEVICE=png16m -dBATCH -dNOPAUSE -sOutputFile=3065-2010-04-22 Document (1)-%%d.jpg "3065-2010-04-22 Document (1).pdf"
Try quoting the output file and see if that works. It looks like spaces in filenames are the issue. Code: "gswin32c" -r300 -dEPSCrop -dTextAlphaBits=4 -sDEVICE=png16m -dBATCH -dNOPAUSE -sOutputFile="3065-2010-04-22 Document (1)-%%d.jpg" "3065-2010-04-22 Document (1).pdf"
This fixed the error message. I see you can annotate and ink in the view fax or scan window, but it will take an extra click to just view the result. Can an option be added to change the default to view original, or add a [View Original] button beside [View Scan]? Thanks Graham.