Print History Applet Crashes If Email2Fax Field Blank

Discussion in 'Bugs & Issues' started by Jerry, May 16, 2014.

  1. Jerry

    Jerry Administrator Staff Member

    This is a new problem with Client 106. The Print History applet takes a really long time to launch (like 1-3 minutes) and attempts to load the print que for the loaded patient, but can never load it (or at least, it continues to grind). The same thing happens for each click on the "Print History" link.

    Here is the solution I found. The patient has to have a provider selected as primary with a fax number so that a fax number is displayed in the Print History applet's "Email2Fax" data field. If Email2Fax has a blank fax number, the Print History applet will hang.
  2. Graham

    Graham Developer Staff Member

    Sorted this out now. When I put those fields above the print history, the GP fax number wouldn't always load because all data is asynchronously loaded. So I put in a wait ( up to 30 seconds ) until that data became available. But I hadn't counted on some people not having that data.
    So, now I have put a "R" button to reload the fax field if it's not initially apparent.

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