items attached to messages don't open.

Discussion in 'Synapse' started by Jason, Feb 10, 2011.

  1. Jason

    Jason Developer / Handyman Staff Member

    items sent to nurse from inbox.
    atttached items won't open.
    the browser tries to open 0.pdf

    Attached Files:

  2. Graham

    Graham Developer Staff Member

    And what was the file name?
  3. Jason

    Jason Developer / Handyman Staff Member

    127-2011_01_31_16_40_27.pdf

    No attachments open.
  4. Graham

    Graham Developer Staff Member

    The "0" file means that the file never got attached.
    So, what are the precise steps you take to reproduce this error?
  5. Graham

    Graham Developer Staff Member

    The only way this is supposed to work ie send message + attachment is by clicking on a result in inbox of the dashboard which has an attachment. Click on Staff and then send a message with that attachment. And I just checked, and that works.
  6. Jason

    Jason Developer / Handyman Staff Member

    It doesnt work for me.
  7. Graham

    Graham Developer Staff Member

    Do a movie to show me what happens
  8. Graham

    Graham Developer Staff Member

    I've released an update that no longer shows attachments if they are not there.
  9. Jason

    Jason Developer / Handyman Staff Member

    I've forwarded documents to staff members.
    I would expect the document to be attached.
  10. Graham

    Graham Developer Staff Member

    Works for me and others ... can't debug if you won't help.

Share This Page