Documents sent to INBOX, not showing up there.

Discussion in 'Synapse' started by Jason, Sep 28, 2012.

  1. Jason

    Jason Developer / Handyman Staff Member

    Is there a maximum # of items that can appear in the Results Inbox ?
    We filed to inbox 100 things yesterday and 2 today.
    None are appearing in my Results inbox.
    However, when we go to the patient's chart ... the document is there.

    This one PC where I am reviewing my inbox has the latest client.
    My secretary's client doing the filing is probably older.

    I don't want to reboot synapse or her PC so we can figure out what the culprit might be.
    I've put filing on hold for now.

    Any ideas ?
  2. Graham

    Graham Developer Staff Member

    The SQL probably pulls the first 100 out from the inbox. File some in the inbox to below 100 to see them appear.
  3. Jason

    Jason Developer / Handyman Staff Member

    OK. I'll try that. Thanks.

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