I think there is a bug in the update when using the "To Word Get Word" feature. It goes out to word fine, it gets from word fine and then Saves fine. If you then try to click on the post again it brings up the Cached version without any updates. I can even change patients return to the same patient and the updated version is displayed however when i click on it to edit the cached version is brought up for editing. I have to quit synapse login again prior to having the software bring up the correct version for editing. Hope that helps.
After "get word", the consult is now saved as a new version right? I noted some problem with these two buttons before, but I am used to copying and pasting from word, so not an issue for me.
I stopped using it. Tried it once and it seemed to work fine, but i wanted to test it out a little more...so that i could get you a reliable answer.