Discussion in 'Bugs & Issues' started by Jason, Feb 21, 2013.
not a caching issue?
No, I can restart synapse and the result is there.
Happened another 5 times.
When I file it ... it's gone ... but when it refreshes seconds later ... it comes back.
Well, I think I have this figured out.
When I send the message, I have to leave results. (which I dont like)
When I go back to results, I usually file the item right away.
2 or 3 seconds later it refreshes ... and my filed results come back.
Is it possible to send a message from the INBOX ? Not even going to Messages ?
Well, I can't replicate this error.
From dashboard/results, click on "Staff" and send a message.
Get a message sent poup.
Click on the dashboard/results again, and file it.
It remains filed.
I keep getting it.
I can't seem to find a pattern to how it happens.
I don't think it is related to messaging staff.
You will need to reliably reproduce this in order for this to be fixed
Had it happen again.
Sometimes I have to click a result in my inbox because it doesnt open automatically.
It might be that.
Happened again. This time it was after I sent a message to my [staff] in the previous result.
After I send a message to my staff about a result.
I then see the appointments refresh.
and then the result that I just filed comes back !
I then get this popup afterwards
Which I dont use ... I always click
After I click
, I never get the .jpg view again ... until I send a message about a result to my staff ... go back to results .... [File] result ....
It's pretty repeatable for me now.
I think I've figured it out.
I am able to replicate or avoid the issue.
The reason for the result "not filing" is I am filing too early (Synapse isn't ready)
After sending the message....
I close this
Then click on the
to bring the results back.
I usually hit file right away ...
The problem is .... I dont know when Synapse is ready for me to file.
I can tell (I think, some of the time) it is ready to file by waiting for the Apppointments to refresh.
Is there a way of preventing
before synapse is ready ?
I tried this. I sent a message to myself. After the ok comes up, I click on "File" which I can still see in the results pane ( shrunk), and it works. I didn't need to switch to full size results pane.
Interesting work around
Everything is asynchronous so sometimes you get issues like this.
After I click [File] and then expand the Results .. it takes 9 seconds for the Results to get ready. That's a long time !
how many results do you have to classify?
Separate names with a comma.