(1) Add New (2) Say No to popup: (3) Enter as below: (4) Click >INBOX. (5) File transfers .... but doesnt show up anywhere. And the file is deleted. When inspecting the server ... it actually uses the patient mentioned in the popup (the file name is prepended with that user's ID number) ... but it doesnt show up in their chart ! But I see the file on the server in \cache-listener\ but it doesnt show up in the patient's chart Suggestion: Is there a way to prevent this type of data loss ?