Snappy Fax

Discussion in 'Hardware and Software Tips and Suggestions' started by vtpaindoc, Sep 30, 2008.

  1. vtpaindoc

    vtpaindoc New Member

    So I read all of the other post regarding Snappy fax integration and got the glassy-eyed WTF look.

    I have acquired SF. Does somebody have a quick tip on setting it up with synapse. Luckily my paractice is quite busy. Less time to play with software setup. Might bring in my IT dude if I have to punch in too much time with this.
  2. laumansm

    laumansm New Member

    On that note, with my current EHR, I use a Windows print/fax driver that basically prints to an external Hylafax server. So, from the print dialog, I can choose whether it prints to my printer or to fax. The fax driver uses the windows faxing wizard and utilizes my Outlook address book to add recipients. I will co-post this in the post about Snappyfax.



    Marius
  3. vtpaindoc

    vtpaindoc New Member

    I use the inbuild windows print driver as you describe. Rather clunky. I thought an app like SF might improve on this and fax directly from Synapse.
  4. Jason

    Jason Developer / Handyman Staff Member

    Snappy Fax integrates with Synapse via custom file naming .pdfs and Watched Folders.

    Essentially you save the .pdf and the name has the fax number and other details in it. If you put it in a watched folder, Snappy Fax will send it. Your patient must have the pharmacy information up to date.


    I haven't been doing it lately but I hope to get it going again in the coming weeks.
  5. vtpaindoc

    vtpaindoc New Member

    "Your patient must have the pharmacy information up to date."

    Where does this come into play?
  6. Graham

    Graham Developer Staff Member

    Well, the pharmacy fax no is sent as well ..so that needs to be correct
  7. Graham

    Graham Developer Staff Member

    If you guys can wait a day or so, I will have a solution that will work both with snappyfax and hylafax.

  8. vtpaindoc

    vtpaindoc New Member

    I can wait.

    Besides faxing scripts, my main faxing load is sending my evaluation/progress/procedure notes to referring providers.
  9. Graham

    Graham Developer Staff Member

    Anyone know what the naming convention for files for snappyfax is? I no longer have it installed.

  10. Graham

    Graham Developer Staff Member

    I think it might be

    faxno_R_N.tif ( no fax facesheet )

    or

    faxno_R_Y_fax-facesheet-name.tif

    and I gather postscript ( .ps ) is also supported.



  11. Jason

    Jason Developer / Handyman Staff Member

    no .pdf only.
  12. Graham

    Graham Developer Staff Member

    Hmm. Shame.

    Okay, then the synapse.exe client will have to convert the fax to tif first, and send that to the server.
  13. Jason

    Jason Developer / Handyman Staff Member

    Where is snappyfax.r ?
  14. Graham

    Graham Developer Staff Member

    http://www.compkarori.com/beta/snappyfax.r

  15. Jason

    Jason Developer / Handyman Staff Member

    Here was the Syntax:





    The filename should be in the form:

    RecipientName_FaxNumber_Routing_UseCoverPage_FaxTitle.tif

    RecipientName: The name of the person to whom the fax is to be sent
    FaxNumber: The fax number or an email address
    Routing: Can be: R for regular fax, S for submit to fax server, or E for send via email
    UseCoverPage: Can be Y or N (yes or no)
    FaxTitle: The title for the cover page if one is used.

    Note that the parts must be separated by an underscore character.
  16. Graham

    Graham Developer Staff Member

    Hmm. So I need to send the recipient's name as well to the web server.
  17. Jason

    Jason Developer / Handyman Staff Member

    Probably only needed with the CoverPage has Recipient Name data on it.

  18. Graham

    Graham Developer Staff Member

    I suspect it is also for the fax logs maintained by Snappyfax.
  19. Jason

    Jason Developer / Handyman Staff Member

    Good Point !
  20. Graham

    Graham Developer Staff Member

    Re: Snappy Fax and Hylafax

    Just to report that integration with Hylafax and Snappyfax is complete ...and working.

    There are some minor issues that can be dealt with by the relevant snappyfax.rsp and hylafax.rsp web pages ... such as if you send two faxes to the same pharmacy one after another .. the first might get deleted by the second. But that's easily overcome.

Share This Page