Recently, every time I open Synapse client, a web page will pop up: http://synapse-ehr.com/community/?2-Synapse, saying "Synapse ERH - Error The requested page could not be found." Can this be fixed?
It shouldn't happen like that. There's a helper application that loads this page ... but this helper app only loads once a day not everytime you start Synapse. Make sure "browser.exe" is running and is not blocked. It loads the wrong page because the browser.exe was written a while ago ... for the previous bulletin board.
"browser.exe" is running and is not blocked. It still pops up every time. Could this be related to the OS? I think this occur more on Windows 7 machines. Edit: NM, it happens on XP machines too.
"browser.exe" was written several years ago and no change since. I use Windows 7 and only see the page when browser first starts up.
On one of my Windows XP machine, the page pops up once. On another machine with Windows 7, it pops up every time.
So, you're saying browser.exe is running, then launch synapse client, and this website pops up again?
Try this. Open the task manager Start Synapse Highlight the browser.exe Quit Synapse - and confirm that browser.exe is still running Start Synapse Check to see if the browser.exe is still highlighted If it is, then a new browser.exe has not started up. If it isn't then a new browser.exe has started up, and brought up the forum page
So, this means that Synapse is starting up a new instance of the browser.exe each time it starts. It will only do that if browser does not respond to a request. I wonder if you have blocked browser.exe from running as a server ( it's an xmlrpc server ) on port 9000? Or, if you have another service running on port 9000. Try running Code: browser.exe debug from the command line and see if it starts to listen or not.
so it is serving .... odd. The only way it should shut down is if another instance of browser.exe starts up ...
I remember now. Look at the Cheyenne processes. You will see one larger than the others. The largest is the main server. The others are slave processes so that it can multiprocess, Which is why I use Cheyenne .. to offload tasks at times.