Pop-up web page when launching Synpase client

Discussion in 'Synapse' started by qilin, Aug 13, 2012.

  1. qilin

    qilin Member

  2. Graham

    Graham Developer Staff Member

    It shouldn't happen like that.
    There's a helper application that loads this page ... but this helper app only loads once a day not everytime you start Synapse.
    Make sure "browser.exe" is running and is not blocked.
    It loads the wrong page because the browser.exe was written a while ago ... for the previous bulletin board.
  3. qilin

    qilin Member

    "browser.exe" is running and is not blocked. It still pops up every time.
    Could this be related to the OS? I think this occur more on Windows 7 machines.
    Edit: NM, it happens on XP machines too.
  4. Graham

    Graham Developer Staff Member

    "browser.exe" was written several years ago and no change since. I use Windows 7 and only see the page when browser first starts up.
  5. qilin

    qilin Member

    On one of my Windows XP machine, the page pops up once. On another machine with Windows 7, it pops up every time.
  6. Graham

    Graham Developer Staff Member

    And using the task monitor, how many instances of browser.exe run?
  7. qilin

    qilin Member

  8. Graham

    Graham Developer Staff Member

    So, you're saying browser.exe is running, then launch synapse client, and this website pops up again?
  9. qilin

    qilin Member

    seems like it, yes.
  10. Graham

    Graham Developer Staff Member

    Try this.
    1. Open the task manager
    2. Start Synapse
    3. Highlight the browser.exe
    4. Quit Synapse - and confirm that browser.exe is still running
    5. Start Synapse
    6. Check to see if the browser.exe is still highlighted
      1. If it is, then a new browser.exe has not started up.
      2. If it isn't then a new browser.exe has started up, and brought up the forum page


  11. Jason

    Jason Developer / Handyman Staff Member

    What about removing the function of browser.exe opening the forums just for the sake of it anyways.
  12. qilin

    qilin Member

    browser.exe is no longer highlighted at step 6
  13. Graham

    Graham Developer Staff Member

    So, this means that Synapse is starting up a new instance of the browser.exe each time it starts. It will only do that if browser does not respond to a request. I wonder if you have blocked browser.exe from running as a server ( it's an xmlrpc server ) on port 9000? Or, if you have another service running on port 9000.

    Try running
    Code:
    browser.exe debug
    
    from the command line and see if it starts to listen or not.
  14. qilin

    qilin Member

    I got:
    Broadcast Network Ports on this PC
    Name: if11 on 192.168.10.113
    waiting on port 9000 ...​
  15. Graham

    Graham Developer Staff Member

    so it is serving .... odd. The only way it should shut down is if another instance of browser.exe starts up ...
  16. Jason

    Jason Developer / Handyman Staff Member

    On this PC I have 3 cheyenne.exe running.
    but only 1 browser.exe.
  17. Graham

    Graham Developer Staff Member

    Geez, cheyenne should not run more than once.
  18. qilin

    qilin Member

    Mine has 5 cheyenne running (along with 6 chrome, 4 iexplore)
  19. Graham

    Graham Developer Staff Member

    I remember now. Look at the Cheyenne processes. You will see one larger than the others. The largest is the main server. The others are slave processes so that it can multiprocess, Which is why I use Cheyenne .. to offload tasks at times.

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