Extra Windows Popping up - is there a way to stop them ?

Discussion in 'Synapse' started by Jason, Mar 16, 2011.

  1. Jason

    Jason Developer / Handyman Staff Member

    I get one from using Skype: REBOL/View

    Another pops up with logging in now on another computer: Browser Agent Synapse EMR v1.4

    And then the ancillary window pops up everytime .... I am currently not using it and I don't think it should be mandatory to popup.

    And then there is the mandatory voice announcing the date. My patients make fun of this weird voice ... I don'd think it's very professional, I have unchecked [ ] enable speech but that has no effect.

    I also have to icons in the tray on this PC: Cheyenne is running and Synapse Web Server.

    Time to clean things up here.

    Attached Files:

  2. Graham

    Graham Developer Staff Member

    That looks like some debugging code left behind.
  3. Jason

    Jason Developer / Handyman Staff Member

    Added a few more Login oddities.
  4. qilin

    qilin Member

    The way I get rid of the sound:
    Copy twunk_32.exe (or anything else you like) from windows folder to the client folder and rename it to sndrec32.exe.
    I also don't like these pop-up windows.
  5. Graham

    Graham Developer Staff Member

    The ancillary window is supposed to appear on a second monitor.
  6. Graham

    Graham Developer Staff Member

    Note that the ancillary window allows you browse thru all of a patient's consults in either date or reverse date order .."Prior Visits" or "Visits Prior". For me it appears off screen, or, if I have another screen attached, on that screen.

    The browser window appears erratically .. it is not supposed to appear but does intermittently. Bug I guess. It shows all the messages sent to the browser agent which controls the voice messaging and browsing PDF/TIFF.
  7. Jason

    Jason Developer / Handyman Staff Member

    I know. It shouldn't popup by default. I'll bring it up as I need it.


    Thanks.
    But again, I'm finding it tiresome to explain the talking computer to patients. I dont want the date read back to me. I find it interferes with patient care. I have disabled it on one computer. Synapse users shouldn't have to hack windows to get rid of the obtrusive sound.

    Things need tidying up.
  8. Graham

    Graham Developer Staff Member

    Qilin's fix is a one time thing .. takes a minute to do .. less time than these tiresome explanations you're making!
  9. Jason

    Jason Developer / Handyman Staff Member

    Let's keep on track: what is good for Synapse.
    Random Windows popping up and random audio blurbs isn't a good introduction to a demo.
  10. Graham

    Graham Developer Staff Member

    New version of the browser agent has been released .. V1.5

    Delete your old version browser.exe in the synapse directory, and Synapse will download the new version.

    This one does not print to the screen. If you want to see the debugging information, then startup like this

    Code:
    browser debug
    
  11. Jason

    Jason Developer / Handyman Staff Member

    No other way to update the browser ?
  12. Jason

    Jason Developer / Handyman Staff Member

    [​IMG]

    Can this popping up be an option ?
    I don't use it.
    :)
  13. Graham

    Graham Developer Staff Member

    too many options already

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